Privacy Policy
Källmark Fysik AB ("Källmark Fysik") is the data controller for the day-to-day handling of data collected on kllmarkfysik.online. This document describes what information we collect, the purposes of data handling, retention periods, recipients, and what rights you hold.
Who is responsible
Källmark Fysik AB, Första Långgatan 16, 413 28 Göteborg, Sverige. Data protection officer: [email protected].
Legal framework
Personal data is handled in accordance with the General Data Protection Regulation (GDPR) and applicable legislation in Sweden. Should any conflict arise between these terms and the law, applicable law shall prevail.
What we collect
When you make a purchase, we collect necessary delivery details such as name, address, email address, phone number, and specifications of ordered items. No card details are recorded on this website. When visiting, technical logs are collected, including IP address and browser information, using the cookies listed below.
- Contact and delivery details such as name, postal address, email address, and phone number.
- Order history and details regarding selected delivery and payment methods.
- Technical telemetry such as IP address, browser type, device data, and operating system.
- Support communication and correspondence via email regarding questions or complaints.
Why we use it
- For order preparation, product distribution, and the processing of any returns.
- To answer your questions and keep you informed regarding the status of your order.
- To maintain site operational security and monitor how the website is accessed.
- For newsletter distribution upon obtaining consent. You can unsubscribe at any time via the link in the message.
Cookies and browser data
The website places text files in your browser. Strictly necessary cookies are required for the shopping cart and checkout to function and cannot be disabled. Analytical cookies provide us with anonymized insights into site visits. Marketing cookies are only activated with your explicit consent in the dialogue box. Consent can be revoked at any time via the website or your browser settings. Please see our full cookie policy.
Data recipients
Transport companies receive necessary address information. Payment providers receive details required to complete the transaction. Our operational partners handle data strictly under instruction and agreement. We never sell personal data to third parties.
Källmark Fysik AB does not sell, share, or rent personal data to third parties. Operations are conducted in Sweden and comply with applicable Swedish and European data protection legislation.
Data retention period
Accounting records are retained for the period required by statutory accounting regulations and are then destroyed. Account details are stored until the account is closed. Technical analytics data is retained for 14 months.
Your rights
Under Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR), you have the right to access your personal data, rectify inaccurate data, erasure, restriction of processing, and data portability. You also have the right to lodge a complaint with the Swedish Authority for Privacy Protection (IMY).
Security
Källmark Fysik does not collect, process, or store payment card details or credit card data, as the store's payment methods consist exclusively of direct bank transfer and payment on delivery (cash on delivery/cash to the courier).
Questions about this policy
Contact us at [email protected] or by phone at +46 957 581 473 during Monday - Friday 07:45 - 17:15, Saturday 10:00 - 14:15. All inquiries are answered within one business day.
Källmark Fysik